Interviewing Users: How to Uncover Compelling Insights- 2nd Edition Paperback – 14 Oct. 2023

If you have ever had a user interview gone wrong or feel your research sessions don't flow. This is a must read! After reading this I was able to use techniques to really develop my skills when speaking to users and my next research session after reading this wowed my team that were observing. I was able to pull out compelling insights and most importantly, the sessions didn't feel scripted but natural and flowed. Thankful that I discovered this book!