The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water?

The bucket is designed to be a "WASH"&"DRY" separate helper. The 2-bucket also refers to wash chamber and dry chamber. The DRY part is only for you to squeeze extra water after you washing the wet mop, so actually it would be "dirty" into "dirty"!

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

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🧼 Elevate your clean game—because spotless floors are the new status symbol!

CUSTOMIZABLE COMFORT - Extendable stainless steel handle adapts perfectly to your height and cleaning needs.
COMPACT CLUTTER FREE - All components nest neatly inside the bucket for easy storage in tight spaces.
PREMIUM MICROFIBER POWER - Three reusable, highly absorbent pads tackle both wet and dry messes with ease.
360 REACH ZERO MISSED SPOTS - Rotating mop head effortlessly cleans corners, walls, and under furniture.
HANDS FREE CLEANING REVOLUTION - Self-wringing bucket keeps your hands spotless and your workflow seamless.

The JOYMOOP Mop and Bucket Set features a hands-free, dual-chamber wash and dry system with a 360-degree rotating mop head and an adjustable stainless steel handle extending up to 60.9 inches. Lightweight and compact, it includes three reusable microfiber pads designed for efficient wet and dry cleaning, making floor care effortless and hygienic.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

₨1945

Duties & taxes incl.

Seychellesstore

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TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

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Fantastic experience overall. Will recommend to friends and family.

1 month ago

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Included components	1 Middle Bucket#13, 1 Instruction Manual, 5 Mop Handle Rods, 13" Mop-head with 1 Pad, 2 Extra Pads
Item volume	5.7 Liters
Special features	Detachable Bucket, Lightweight, Non-Slip Handle, Rust Resistant, Self-Wringing
Item weight	4.5 Pounds
Brand	JOYMOOP
Manufacturer	Jianmei
Global Trade Identification Number	06974302370434
Product Dimensions	23 x 18 x 38.5 cm; 2.04 kg
Batteries required	No

JOYMOOP Mop and Bucket with Wringer Set, Hands Free Flat Floor Mop and Bucket, 60" Mop with 3 Reusable Microfiber Pads, Wet and Dry Use, Floor Cleaning System

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