How should I use the pillow properly after receiving it for the first time?

The product is sealed in a travel bag, so it can not be ventilated in transit; consumers who are particularly sensitive to the smell are advised to put the pillow in the vent for 24-72 hours before use.

What are the dimension ?

The dimension of our napfun Pillow is: 10 x 10 x 4 inches

When I receive travel pillow set, what parts are in the package?

Series 3 Simple Sets(1 x premium high-elasticity memory foam travel pillow, Pillow in the Travel Bag ) Series 3 Luxury Sets (1 x premium high-elasticity memory foam travel pillow, 1 x Stripe Sleep Mask, 1 x pair of earplugs; All in the Travel Bag)

What should I do if I have some questions or problems with the product after purchase or want to consult?

If you have any questions about the product or need after-sales service, please cont act us via email from the NAPFUN after-sales team and we'll provide a re fund or exchange!

What should I do if I don't like the travel pillow after I buy it?

Try out our Travel pillow for 60 Days(from Order Time), and if during that time you don't love it, we will give you a full r efund with no questions asked.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.