Is this not the real product? I see all these reviews saying it’s not?

I left a video review about the lip mask. I’ve been buying it for a few years now from Sephora and just recently discovered (on Prime Day to be exact) that Amazon sells it as well. I was so excited as the Berry flavor which is one of my faves was on sale for 16. I bought that and then wanted to fry limited edition Mango, and also purchased the pink lemonade for my daughter as that is another fave of ours. Well the Berry came first and after I opened it I noticed the smell was weaker than my other two jars. I thought maybe it was a one of situation. Then the Mango came in(mango/pineapple scented anything is my number 1) and I opened it up and BARELY smell anything at all. I was SO disappointed about this one. These are not cheap at 25 a piece so I thought for sure there had to be a mistake. Had I not of gotten the Berry one as well I would have thought maybe it was normal, but then again all the scents we have and we have 4 of them smell delicious. However I will say the Pink Lemonade came in smelling great. I don’t write reviews on here often let alone video reviews, but that is how disappointed I was. I’m not saying these aren’t the real thing, I just question why one has a much fainter smell next to our other Berry ones and why the Mango barely has any scent at all.

What’s the difference between the gummy bear scents? It looks like two different brands.

I ordered the gummy bear. Smell is great. Brand is the same. Laneige makes several amazing scents.

How does this differ from a lip balm that I’d typically apply before bed? Facts, not opinions, please!

It costs more! Not to different otherwise. Nivea lip balm is still the best one.

I received my Amazon package but no product inside. How can I get a refund or get assistance from customer service?

They are great, just call customer service

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💄 Sleep, Nourish, Glow: Your lips’ overnight VIP treatment!

UNIVERSAL LIP CARE - Perfect for all skin types—dry, oily, or combination—making it the ultimate self-care essential for every millennial pro.
WAKE UP TO SILKY LIPS - Overnight leave-on formula deeply hydrates while you sleep for visibly smoother, plumper lips by morning.
ULTRA NOURISHING BUTTERS - Shea and Murumuru seed butters deliver rich moisture and repair dry, flaky lips with lasting softness.
POWER PACKED ANTIOXIDANTS - Infused with Vitamin C-rich Berry Fruit Complex™ to protect and revitalize your delicate lip skin.
LIGHTWEIGHT NON STICKY TEXTURE - Enjoy a comfortable, clear gel formula that absorbs effortlessly without residue or heaviness.

LANEIGE Lip Sleeping Mask in Gummy Bear is a 0.7 fl oz intensive overnight lip treatment enriched with Vitamin C, Berry Fruit Complex™, Shea, and Murumuru butters. Designed to hydrate, soothe, and repair dry, flaky lips, this clear, lightweight gel mask delivers 12-hour moisture and antioxidant protection, revealing smoother, supple lips by morning. Ideal for all skin types and perfect for busy professionals seeking effortless, effective lip care.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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₨1981

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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Manufacturer	LANEIGE
Package dimensions	5.7 x 5.5 x 5.1 centimetres
Package Weight	0.07 Kilograms
Item dimensions L x W x H	5.2 x 4.8 x 6.2 centimetres
Item weight	20 Grams
Brand	LANEIGE
Colour	Clear
Format	Tube
Volume	0.7 Fluid Ounces
Skin type	All, Combination, Dry, Normal, Oily
Special features	A leave-on overnight lip mask that soothes and moisturizes for smoother, more supple lips.
Target audience	women
Item model number	270283329
Product Dimensions	5.21 x 4.8 x 6.2 cm; 20 g
ASIN	B09HN5CMBX

LANEIGE Lip Sleeping Mask, Gummy Bear: Nourishing Overnight Lip Treatment with Vitamin C, Shea & Murumuru Butter for Hydrating Dry, Flaky Lips

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