Drobo 5D3 5-Drive Direct Attached Storage (DAS) Array – Dual Thunderbolt 3 and USB 3.0 type C ports (DRDR6A21)

Made this purchase and also purchased six Seagate IronWolf 6TB NAS Internal Hard Drive HDD - 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID. It was easy to setup and insert the drives and get the Drobo working. The App on the MacBook is basic and works well. Seems well made. Ading and removing drive is a breeze .

it worked.. until it didn't. tons of data most probably lost. just started randomly turning off, contacted customer service, they said - reboot it will be fine. that worked for a while, and now it turns on for less than 5 minutes, and then it turns off again, and it takes several boots for it to go on again... i am a photographer and i use it all the time. it's an expensive product and I am beyond furious with its quality!!!!-----------------------------------------------------After a refurbished unit arrived it worked fine until yesterday. (today is September 27th and i received it in July). Now the unit is blinking green and yellow lights, which means it's in data protection mode. Customer support is TERRIBLE. a woman on the phone, very nonchalant, completely disinterested in the fact that I can't access my livelihood, "we didn't have a chance to see your diagnostics file yet, take your time, wait" - they just don't care. DON'T BUY DROBO

----- UPDATE ----- November 29, 2018Drobo sent me a third replacement unit. This unit (along with the new firmware) is working flawlessly. I've only seen the dreaded "Disk not ejected properly" error once in the past six months. Drobo also realized that something was going on with my Blu-ray/DVD drive that was connected to the Drobo via USB-C, so I've connected that drive directly to my iMac instead.----- UPDATE ----- Feb 5, 2018Drobo determined that my first 5D3 was defective and sent me a replacement. The process was fairly painless, and for a week or so I was very happy. The consistent "Disk not ejected properly" errors had disappeared. After about a week, these errors started to re-occur. I was in fairly consistent communication with Drobo support, and they asked me to send them more diagnostic files. The state of my Drobo then quickly deteriorated. When the unit is shut down or restarted, it starts power cycling (turning on for about half a second, turning off, then repeating). I have to unplug the unit for at least an hour before I can try to power it on again. Drobo asked me to put the unit in read-only mode and send them more diagnostic reports. After going into read-only mode, the unit would turn itself off after an hour or two... not long enough to get my data off of it. The volumes on the drive then completely disappeared so I was no longer able to access my data at all. I've now done a complete factory reset on the unit, and it still power cycles and won't load the new volume. Drobo is definitely having some very serious issues at the moment with this model, and I have very little confidence that they will fix it anytime soon. My last meaningful contact with their support staff was over a week ago.-----I've had a DroboPro FS for six years, and although it is slow and Drobo's customer service was never great, it has been rock solid in terms of keeping my data safe. So for my new 2017 iMac, I decided to rely on the Drobo 5D3 for my data storage.I have three main issues with this machine:1) It is loud. Even when it's in standby mode, the fan runs at an unusually high speed. It's loud enough that you can hear it down the hallway from my home office.2) It's slow. I have four WD Red Pro 2TB 7200 RPM drives, a Samsung 850 EVO 250GB mSATA drive in the HotCache, and have dual disk redundancy on. The BlackMagic speed test is consistently around 270 MB/s write and 350 MB/s read. I am using an active Thunderbolt 3 cable. For reference, competitors RAID 5 & 6 devices can average between 800 MB/s to 1000 MB/s read/write.3) I am really anxious about the integrity of my data. I consistently get "Disk Not Ejected Properly" errors on both my TimeMachine backup volume and my Data volume (both are on this Drobo) when my computer wakes up. Drobo has a knowledge base article explaining that this is an issue they are working on and to disable Power Nap. I still get these errors when Power Nap is disabled. Drobo support has told me that they are working with Apple on fixing this issue, but will not give me a timeline for the fix. When I do get these errors, the TimeMachine volume disappears and my iMac won't go to sleep anymore until I reboot it and then reboot the Drobo (in that order).Furthermore, Drobo's support is not very helpful, and it's nearly impossible to see what's going on in your case through their support portal. I am not confident in the integrity of my data or that Drobo will fix these issues.

Great DAS for my vast Video collection. Installation was so simple. Just slide in the drives and it does the rest.

My first and only drobo was a gen1 and I felt it was time to upgrade since I got a new iMac with thunderbolt3. My old drobo was working just fine, but speed was pretty slow as it took my photos about 5 minutes to open. New one arrived in great shape and everything hooked up OK. As I began to transfer files over to the new Drobo5D3, everything went well until about 2 hours into the process then the iMac said "Disk not ejected properly" so I had to start the process all over - no big deal, but I did see others having this problem.As I started the process again the first batch of files moved over OK then all of the sudden the drobo went into "data protection mode" Yellow and green flashing lights. I sent the diagnostics report to Drobo Tech support and they said I had a drive that had "very high busy times" and they recommended I remove that drive (brand new drive by the way), so I purchased another one from Amazon. Added the new drive two days later and the same thing happened after about 4 hours of use. I sent another diagnostics report to Drobo tech and they said, the drive in bay 2 is "running very high busy times" we recommend you replace it. Long story short it happened again with the 3rd drive I bought from Amazon.Drobo tech kept saying you got bad drives - I have a hard time believing I got three bad drives from Amazon. Drobo support wanted me to buy a 4th drive to see if it would do the same thing a 4th time - No thank-you. I returned it to Amazon and sad to say I ordered another 5D3 from Amazon. I am hoping this new Drobo works and I just got a bad unit. I feel Drobo support was terrible telling me to try it a 4th time. I will update my review after the new one arrives.