Caroma Electric Scooter with Seat for Adults, 1200W/800W Peak Motor, 30Miles Long Range & 20Mph, 14" Fat Tire Foldable E Scooter with Basket for Commuting, Grocery, Pets

I love this scooter I am 52 years old and I ride it everyday to and from work.. I would recommend to anyone

It can be difficult to chose something you have never tried before. So I want to share my experience of this scooter with you. I purchased this scooter for personal use for work in a large warehouse to limit down on my 25 to 40 thousand steps per day due to both time preservation and aching feet. First of all, the box the scooter arrived in is very tough. The scooter was packaged extremely well and it showed that a lot of thought went into its protection. The seat will turn left or right a little bit if you don't tighten the adjustable clamp as hard as you can. Once tightened hard, it should stay put. The scooter seat is comfortable if you adjust the pitch of the seat to the proper position for your comfort. The scooter has great acceleration! Its handling is good. The scooter model that I purchased is the P7, 1200W, 30 mile range with 14 inch air blown tires on 3 spoke rims. I really like the get up and go it has! Its fun! This scooter has a throttle exactly like that of a motorcycle. There are no separate speed settings, no computer control board on it. It only states battery power remaining. So, all you have to do is twist the variable speed throttle and it will move as fast or slowly as you decide you want to go, up to the max 20 mph speed of course. It gets up to top speed fast! Its got very smooth acceleration. Very sturdy construction! Great kickstand! Outstanding brakes! Lights you can turn on or off with a button on the handlebar and a well built sturdy tough basket on the back. I really like it! Its a fantastic scooter that I use all day long, five days per week.

The seat is a pain to try and adjust it moves even after tightening not a good reliable design. The pipe moves that seat sits on even after tightening The bell on the handle bar is useless. I am going to try and get a better seat at bike shop for it. The key is all the way at the bottom where the battery is at. Definitely cheap inexpensive to avoid wiring. I was trying to find the tire inflation and it looks like that is 35 psi or so. Will update this more after i get it outside and ride. Shame seat is uncomfortable and a bit unstable. Beware there is no telephone support the website gives phones to non-existent support. . I be called the company and they design toliets. The are multiple web pages indicating that number . All support is via email you ask a simple question you get back canned response send pictures and video. The manual doesn't tell you were to plug in the taillight wire. I watched a couple of videos no one says anything about that either. Disappointed at their lack of customer service phones like they have product supprtm. Beware if you purchase one the seat issues. I'm shocked FTC has not stopped the company as the seats can cause a serious accident being unstable. It may flip you backwards and throw you off balance I test drove the scooter I was impressed with the speed. I purchased a large new seat at bike shop which is what it needs to come with. There customer support is only available to by email. It took multiple attempts to get where did the brake cable comnect to. The cable assembly is in a bundle that comes from underneath.chasis and has a connector to plug it in. Do not expect customer support you just get a runaround send pics and video till they wear you out so they don't do nothing. They do not do returns contrary to the Amazon purchase agreement. There is a language barrier in trying to communicate via email. You get same response over and over send pics and videos. I never received a shipper to send the scooter back. Just email hell and run around.

Love this scooter. I have had a few different types of this style scooter over the years and must say this is my favorite so far. The only downside is the seat post and clamp. If you are sharing your scooter and have to move it up and down the pieces do wear and become stripped after very little time. The battery lasts as long as stated in the description and is easy to charge and go. I love the power and speed which I find perfect for my liking and easier to control for this middle aged woman. I use for my daily errands and appreciate the basket as well as the foot room. This scooters overall functionality is spot on. Very easy to unlock the handle stem piece to be able to fold and go. I highly recommend this brand!

After I made this purchase I had read other reviews of products not getting delivered and lack of customer service, which made me worried. But perhaps this company has listened to its customers as the shipping and support I received was excellent, 5-Star. The scooter was ordered on a Saturday, and by Monday FedEx had it and it was going through their system. Unfortunately it was then that we determined that the person we had bought this for had already tried one and didn't feel comfortable on it (lives in an area with steeper hills). Caroma customer service was contacted via the Amazon system for a product return, which they accepted. Through Amazon messaging Caroma customer service contacted me quickly, and when they determined that the scooter was still with FedEx they specified that they would attempt to turn the delivery around and, if they weren't successful in doing that, for me to reject the delivery. The next day in FedEx tracking I noticed that the scooter was at my local hub, but Caroma had been successful having it shipped back to them instead of delivered to me. The next day I got the notice from both Caroma and Amazon that my complete refund was being processed. While I can't speak specifically of the scooter (which had an excellent review on the Tom's Gadget Garage site), I can state that I am 100% satisfied with Caroma customer service. They were quick, efficient, and pleasant during this entire process (none of which was their fault).