LG 14,000 BTU DUAL Inverter Smart Window Air Conditioner, 115V, Cools 800 Sq. Ft. for Bedroom, Living Room, Apartment, Quiet Operation, ENERGY STAR®, works with LG ThinQ, Amazon Alexa and Hey Google

This is a great unit. I recommend that if you’re in the market for an affordable a/c that you stop scrolling/searching right now. You’ve found the one you’re looking for! It’s super quiet. Very dependable. Nice and cold. Ours is over a year old. It’s actually our second one. The first one is pushing 3 years and works perfectly! It’s Wi-Fi compatible. You can control It from anywhere in the word with your phone. It works with Alexa. It has a sled cleaning option that works beautifully!! It has a self diagnostics option. I usually run it once a month to see if there’s a problem detected. So far everything works perfectly. I HIGHLY recommend this unit. We are cooling a large area (about 1,200 sq ft) with ours and it handles the job well. Our original one is in our kitchen because we do a lot of baking and it just helps to keep the kitchen cool. Although the kitchen doesn’t really get hot because our second unit keeps it as well as the living & dining rooms pretty cool as it is. Again, for the money, this is a WIN— a super great value. You won’t go wrong with this purchase.

Delivered with small amount of damage to the front cool coils. Small amount not diminishing the performance. Damage due to poor storage of power cable/Plug. As to installation, it well, considering that installation required none standard procedure. Operation is very good, had no problems getting it on WiFi and setting up operation via WiFi. Only one day of operation, but doing the job better then expected. It is extremely quiet and unobtrusive. Will update in the future. Unit I have is the 14k btu unit. Also just received the 6K Btu version and it is functioning as well as the bigger brother. Update: I also have the 6000 BTU unit now and all said about the 14K unit apply. One minor difference is that I hear some compressor noise but not objectively bad. More then it’s larger brother. Furnished pictures of self install first is 14K second is 6K outside view of both units same order.

Purchased before summer 2023. In my opinion, this has the most pleasing look, especially the front of unit. Very quiet and cool my 650 sq ft fast. Highly energy efficient vs similar btu. The painted to the filler foam board given with the same paint I used for walls for cohesive lock. Wifi and app enable. No regret so far. I also have a small unit (10000 btu) for my bedroom. Also works great. And their remotes can be used interchangeably. Their eco mode is a little warmer than its ser temp, meaning it waits a little longer to cool the room. The back of unit makes gong sound if there it is raining or got ac draining dropped from upstairs, but every ac has this issue. You might need cushion foam to put of top of back unit to absorb the sound, especially for the bedroom one.

First, I want to say this is amazing. The phone app with every setting you would need to remote access and set up routines is life-changing for me. When my unit arrived, it did have damaged fins like a lot of have experienced, but it does not seem to affect the performance of the unit. It's able to drop 1 degree F in 15 minutes in my use case. It is expensive, but the quality, cooling, and app quality of life make it worth it. The Design is very slick from the inside of the house, but from the outside, this thing is a UNIT. huge. I am very happy with this purchase and will consider a second unit in another location.

Damaged. This item weighs 95lbs. I was not about to return it because of this. I never explored scheduling a pick up because I figure it might still work. I install the unit. About a month or two later, it started to give off this loud ringing noise. Horrible to the ears and wake me up at night. And most likely this is the reason why. On the front of the unit and there are dents that are leaning on the coils. At least that’s what the LG warranty people said when I sent them a photo. See the photos. Fortunately, I’m covered under LG warranty. I have no idea how this could have happened because the unit was wrapped very well. This had to happen on the manufacturing line and instead of replacing it they figured the customer would use the warranty. This is just horrible. I would hate the thing that the seller did not handle this item with Care. Update: LG sent a tech out from Total Appliance Solution. He pretended that he didn’t not hear this loud ringing sound coming from my AC. Guys this is not normal! I never had an AC that rings like this. He told his “director” that nothing was wrong with it. Don’t trust this tech of LG sends them to you from Brooklyn! Update: I filled another complaint and this time Total Appliance Solution told me over text that they are not coming out to service the AC even tho I sent them videos. LG managers are now escalating this to some other team. I already told them that total appliance solution refused to do anything even the first time I called them. So I will update you to see where this goes. I’m still writing this on one because the warranty is garbage. LG has no control over their third-party techs! Update: LG warranty techs that service Brooklyn in this area are very bad. Hello. The LG tech Wardell came to look at the unit but he didn't want to be bothered with it. He said he can’t do anything because the AC wasn't making noise to him while he was there. That's in spite of the fact that I sent some videos before his visit with the sound playing very loud and clear. The AC made the sound a few while he was here, but he claims he didn't hear it. I sent him videos of the noise that I'm hearing and again he said he can't do anything if it doesn't do it live with him. His suggestion was to turn on the AC all night even though it's going to be 50° and pretty much freeze so that he can come later. This would be the last appliance that I buy from LG because the warranty is a really bad one. I have received no help for this unit and it seems like Wardell is just as bad as Total Appliance Solution. He claim “he will do his best to help me”, but I don't think that was true at all. He never opened it. He never looked inside. He did none of that. Update: LG offer to replace the unit because service man would not come out. However, they no longer make this unit. Therefore, they gave me a refund. It was a horrible experience with an inferior product with a name brand slapped on it!