Freo Z Ultra Robot Vacuum & Mop, 12000Pa Suction, Dual RGB Cameras, AI Avoidance, Adaptive Hot-Water Self Wash, Self-Emptying, Pet Hair, Quiet, Google Home, Alexa, Siri Compatible

I've been using robotic vacuum cleaners since 2020 – from budget Chinese models to the so-called "premium" ones like Dreame. Unfortunately, most of them didn’t even survive a year. Dreame, in particular, was a major disappointment. Narwal Freo Z Ultra – my latest addition. Honestly, it’s on a different level. Build & Navigation: First thing you'll notice is the superior build quality. It feels solid and well-engineered. But what really blew me away is the navigation. My apartment is about 2400 sq ft, and this machine moves through it like it knows the layout better than I do! We have a kid, so the floor’s often scattered with toys – yet, the Narwal navigates with surprising ease. Hair Handling: We are a joint family of 7 people, including 4 women along with my 89-year-old grandmother. Naturally, there's hair fall. One of my biggest pain points with previous vacuums was cleaning hair from the brushes every single day. But this? It’s like magic. The way it handles human hair is just brilliant. Truly hands-free cleaning at last! The brush truly works! This is a USP for Narwal. From low models to higher end ones you will find these brushes and it just works! App & Performance: The app is feature-rich and user-friendly. The vacuum is a bit on the heavier side, but that adds to its stability during cleaning. The base station is wide but has a low height, which is great in terms of space utilization. Cons (or things to be aware of): Height: It’s slightly taller than my old Dreame L10s Ultra. As a result, it now misses cleaning under one of the beds. Not a dealbreaker, but worth mentioning. Electricity Consumption: Not exactly a con, but the dryer runs often to keep mop pads moisture-free. Since I clean in three sessions (3am, 10am, 4pm) due to house size and my experience with robotic vacuums, the dryer is working almost the whole day. I’ll track power consumption with a smart plug and update soon. The Real Challenge – Accessories & Cost: This is where it hurts. Accessories are crazy expensive in India: Floor cleaning liquid (650ml) – ₹1999 Dustbin bags – ₹800 per bag Mop pads – ₹999/pair Auto water exchange kit – ₹15–17k (ideally a pump with some plastic containers?) Honestly, this is not sustainable for the average Indian buyer. My humble suggestion to Narwal: manufacture accessories locally and bring down the price. Current pricing feels like a straight USD-to-INR conversion (x85/90), which doesn’t make sense for a growing market like ours. Customer Support – Yet to Test: With Dreame, customer support was a nightmare (pun intended). I had to tweet their CEO just to get a reply. I hope Narwal does better. If I ever face issues, I’ll update here on how their support fares. Bonus Features: Yes, it even has a microphone – so you can video call your vacuum, lol. Surprisingly, the camera quality is quite good. --- Final Verdict: If you’re tired of unreliable Chinese robot vacuums, Narwal Freo Z Ultra is a solid, dependable choice. It’s ideal for Indian homes – whether you have kids, elders, pets, or long hair all over the place. Just keep an eye on accessory costs. Overall, a very satisfying and premium experience. Hope Narwal steps up support and local pricing soon – then this would be a near-perfect package.

The Narwal Freo Z Ultra has completely transformed the way I clean my home. From the moment I unboxed it, everything seems to be premium—sleek design, user-friendly app, and excellent build quality. What truly stands out is its mopping and vacuuming combo—flawlessly switching between both modes and leaving floors spotless every single time. The self-cleaning mop and auto-empty dust bin are lifesavers, saving me time and effort. Navigation is smart and precise; it avoids obstacles effortlessly and maps the home with impressive accuracy. The suction power is strong enough to pick up everything from dust to pet hair with no issues at all. Battery life is fantastic, and the voice alerts add a nice touch of interactivity. It even returns to base, cleans its own mops, and gets back to work without needing any help. Highly recommended for anyone looking for a truly hands-free, all-in-one robot cleaner. Worth every rupee!

Freo Narwal Z ultra :review after 22days of use Superb vacuum and Mopping pro : 1: Delivery dot on time 2: Get rid of daily house help Now bcoz Mapped my home area within few minutes ,the area missed mapping can be mapped later as well .A :Brooming (vacuum) 12000Pa suctioning power is super even fine dust is suctioned with your ceiling fan is on, it is light to Navigate in dark as well. Dust collection is spot on absolutely NO hair tangle on ZERO tangle floating brush so no mess in hand B: Super streak free mopping ,mop is washed and dried by itself that is Totally smell free ,it has separate buckets of almost 5ltr of fresh water (purple Jar ) and grey water bucket (white jar ) so later u can discard the dirty grey water .C: Super LiDAR navigation can dodge the obstacles in it’s route like small fabric or shoes wires, toys. Works pretty much silently you use at night when sleeping 😃😃. Works on any surface Tiles, wood, carpet. Base station gives Notification on app and with voice as well. You have various options for customization in app too how you want your rooms to be cleaned ,when to be cleaned like vacuum first Mop later or only mop. You Can use Remotely from anywhere .Super AI robot . Cons :Product assembly done manually by us which was fun and easy peasy and You have virtual products help ready in any doubt .

We purchased the Narwal robot vacuum/mop and used it for about 8 months without major issues. After this period, the robot started showing repeated errors on the app, specifically stating that the water tank was empty even when it was completely filled. The robot stopped detecting the water tank altogether. We contacted Narwal customer support via email and were told the unit would be repaired or replaced. As instructed, we sent the robot to their service center in Ghaziabad. What we received in return was extremely disappointing. Instead of a proper replacement, they sent us an older unit of the same model, clearly used and in very poor condition. The replacement robot was dirty, had visible cracks, and looked nothing like a refurbished or quality-checked product. Worse, the replacement does not function properly at all: • Leaves water and dirt residue all over the floor • Does not clean corners properly • Overall cleaning performance is far worse than the original unit We have contacted their support team multiple times via calls and emails and have shared all proof, but there has been no proper resolution. Despite acknowledging the issue earlier, they have neither replaced the unit with a new or equivalent product nor fixed the problem. For a premium-priced robot, this level of after-sales support is unacceptable. The product itself may work initially, but if anything goes wrong, be prepared for a very frustrating experience. I would strongly advise potential buyers to consider the quality of customer service before purchasing.

Depuis que Nestor (c’est son petit nom !) est entré dans ma vie, je revis. Il est d’une discrétion impressionnante : même en fonctionnement, on l’oublie presque tant il est silencieux. C’est idéal pour une utilisation pendant qu’on travaille ou se repose. J’ai un carrelage gris foncé – le genre de sol où chaque trace se voit – et le résultat est vraiment net et uniforme. Avec deux chats à la maison, il a de quoi faire, mais il s’en sort très bien ! La cartographie est fluide et intelligente, il comprend vite l’espace et optimise ses déplacements. Il y a un léger oubli sur les zones très proches des murs, mais c’est minime comparé au confort qu’il apporte. En résumé : efficace, autonome, silencieux, et parfait pour un quotidien simplifié. Je recommande sans hésiter

デュアルRGBカメラとデュアルAIチップを搭載し高精度な認識、回避能力と清掃力を備えたロボット掃除機。 進入禁止エリアもラインギリギリで止まります。また、稼動音が平均54.9dBと小さめです。 アプリでは進入禁止エリアの設定や、ロボットの軌跡で清掃した場所を確認可能。掃除のスケジュールも簡単に設定でき、水の残量を確認できないこと以外は使いやすい性能でした。 最大吸引力 12,000Pa 障害物検知 120種以上の品目・ペットを個別認識 本体寸法 約W35.5 x H10.9 x D35.0 cm ステーション寸法 約W43.0 x H46.2 x D42.7 cm 製品重量 本体：約4.5ｋｇ ／ ステーション：約11.3ｋｇ 連続稼働時間 約180分 ゴミ収集容量 約2,500ml 乗り越え可能段差 約20mm

I’ve been using the Narwal Freo Z10 Ultra for some days, and I’m very happy with this purchase. It really helps me to keep my apartment clean every day. First of all, the cleaning performance is excellent. The suction is very strong and easily picks up dust, crumbs, and hair. The self-cleaning base station is a big plus. The mop washing and drying work well, and it really reduces how often you need to interact with the robot. Once it’s set up, it feels almost fully hands-off. But, of course, it doesn’t mean that you shouldn’t clean and wash the water container. After every 3-4 cleaning you need to change water. The robot requires a little more time to understand its setup system, especially when creating the virtual map of your home and setting cleaning zones. It’s not difficult, just not something you want to rush. Take your time during the first mapping run. And make sure to remove all the protective films from every camera and sensor. Some of them are very hard to notice, especially on the cameras. Double-check that they’re all removed. I saw this tip in another review and did it. I like its navigation. It avoids furniture well, doesn’t randomly bump into walls, and handles obstacles. It works exactly the way you program it. You can choose vacuum only, mop only, or run vacuuming and mopping one after another, all controlled through the app. The virtual map is very flexible. You can block off no-go zones, close specific areas, and decide where the robot should or shouldn’t go. It follows those rules consistently. For example, if you add curtains or sensitive areas to the virtual map, the robot actively avoids them instead of pushing through. Also, everything for cleaning is in the package, like bags, mops, filters, and special liquid for washing floors. Of course, this isn’t a replacement for deep cleaning, but it’s an excellent helper for everyday maintenance. It keeps floors consistently clean between deeper cleanings and significantly reduces how often you need to do manual vacuuming and mopping.

さすがに高額なものなのでしばらく使ってみての感想です。 掃除機がけと水拭きを同時に任せられるので、日常の床掃除はほぼこれ一台で完結しています。 私的にはもう少し吸引力が欲しい気もしてはいますが、 そこそこ強めで、細かいホコリや髪の毛などのゴミもしっかり取れている印象です。 水拭き機能も優秀で、拭き跡が残りにくく、乾いた後の床がサラッとしているのが分かります。 初回起動時の感動はなかなかのものでした。 水がすごく汚かった（笑） 障害物回避が賢く、家具の脚やちょっとした物に無理に突っ込まず、全体的に動きが丁寧です。 掃除ルートも無駄が少なく、同じ場所を何度も行き来するようなことがあまりありません。 動作音は思っていたより静かで、在宅中やテレビをつけている状態でも特に気にならず使えています。 アプリ操作は直感的、エリア指定やスケジュール設定も簡単。 最近はこういうアプリも増えたのでそれほど違和感なく使えると思います。 一度設定してしまえばもう面倒もないし最初だけ頑張りましょう。 ドックがあってそこにごみや汚水が貯まるので 当たりまえですが最終的には自分で対応が必要にはなります。 でもロボット掃除機もここまできたかーと感動しますよ。 日常清掃用としては十分すぎる性能だと思います。 掃除を手作業から自動化したい方や、 床を常にきれいに保ちたい方にはおすすめできるロボット掃除機です！

I’ve owned a few robot vacuums before, but this Narwal is in a completely different league. The AI obstacle avoidance is incredible — it identifies objects instantly and even gives a safe buffer around furniture and pet toys. Mapping the house was quick and easy, and the app made setup a breeze. The vacuum is both silent and surprisingly fast as it moves around. It detects dirtier areas automatically and scrubs them more thoroughly, which I find super helpful with daily messes. One full bottle of clean water gets me about 700 sq ft of mopping before it needs a refill, which is perfect for my space. The self-emptying base is a game-changer — hot-water mop washing, drying, and dust bag storage means I barely have to touch it. The suction is powerful, the brush never tangles, and it really shines in edge and corner cleaning. A neat bonus: when it’s running in the dark, the dual cameras turn on a little light, and it looks so cool — almost like the robot has its own set of binocular “eyes.” Overall, this is hands-down the best robot vacuum I’ve used. It’s quiet, fast, intelligent, and takes care of both vacuuming and mopping without a hassle. Worth every penny!