Is this eyeliner truly waterproof?

I think this is a good eyeliner after film formation stays on throughout the day. Glides on pretty smooth and doesn't smudge. Not to lose the big brands, I will continue. The complimentary pencil sharpener is easy to use and I would recommend them.

I’m having issues trying to sharpen it. Is there a trick when I twist it in my sharpener it does not get a shave the wood.

I'm having the same issue,the tip keeps breaking😲 I'm going to try putting it in the freezer before sharpening and make sure the sharpener is new & or sharp,not rusted and for this purpose and free of pencil by using a tip with alcohol on it and or very hot water...Hope this helps😊

I ordered a 3 pack in the color black, but I only received one pencil. How can I receive the other 2 missing pencils?

Call customer service right away and speak with a PERSON

what are the ingrediants?

Dear, our products are in line with national safety regulations, after multiple tests (not tested on animals), please feel free to buy. The ingredients are：Hydrogenatedcastor oil, Cyclomethicone, Cl77499,trimethylsiloxysilicate,mica,polyethylene,ceresin,c12-15 alkylethylhexanoate,polyglycerly-2triisostearate

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