What will the vacuum collect?

Leaves of all varieties, petals, seed pods and light debris.

What is not suitable?

Due to the mulching function, any hard or heavy debris is not suitable. Stones, pinecones, acorns are not suitable for the machine.

My Vacuum is not picking up the debris, what can I do?

If the debris is wet, we recommend spreading this out evenly and allowing to dry before using the machine to collect. Adjust the height to the lowest setting to ensure the maximum suction.

The suction is reduced, what can I do?

If there is a loss of suction, stop and unplug the machine. Check to see if the inlet is blocked before checking the exit vent for further blockages. Clear accordingly and restart the machine.

How can I improve debris pickup and blowing?

Walk at a slow pace to allow the machine to collect the debris. Walk in one direction to pickup the initial debris, before returning in the alternate direction to pickup any remaining items.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.