iCarsoftCR Pro Diagnostic Scan Tool,Professional Multi-Brand Multi-System Car Diagnostic Tools

First off - unit is solidly built. I left the screen film on just in case. OBD-Serial cable is solid molded. Screen is bright and easy to read. Buttons are big, solid and have audible click feedback.Purchased due to an intermittent non-start issue in a 2008 MB. First step was to assure updated model info. Easily connects via free iCarSoft app to the iCarSoft website via USB to PC and allows you to select what car models you what to update. Only takes a few minutes for all models with large data files direct to the unit - no storage issues. Once plugged into OBD port, one button select for diagnostics, select your make/model and hit auto scan - unit goes through every system it can access. MB had almost 40 subsystems that it scanned and collected info on. Immediately identified the subsystem problem and pinpointed a steering lock mechanism failure. Replaced the lock mechanism and unit was able to clear error. Saved the cost of the unit on this repair alone. Initial scan also found several other errors that weren't noticeable (like a failed passenger foot A/C fan - ended up just being an unplugged connector under the dash but would have never known otherwise).Another example - did an oil change and next day threw an engine light. Scanner immediately pinpointed an overly rich air flow error in all sensor banks. Brought me right to the air intakes which were not correctly seated. Reseated the intakes and cleared the error on first drive. Odd circumstance but would have been searching without the targeted finding of the scanner.Using this unit on 4 different cars ranging from 2008 MB to 2019 Ram 1500. All models natively supported and so many subsystems visible to it. Also acts as a straight OBD2 scanner, live data monitor and has ability to do resets/cals of certain systems like ABS, EPB, etc.Nice product, exceeded expectations. Happy customer.

Works great

It works for what I needed but depending on the brand car it is somewhat limited functionality for the price. For example it will reset for a new battery installed on a porsche but not a mercedes. There is no way to tell if it will work for what you need it for until you hook it up and try it.

Couldn't read codes from the ECM on a Jaguar. Very intermittent behavior. My 20 year old crappy OBDII reader is more useful. Same on an NB Miata.When it could read the channels, many temps were expressed in volts (meaning they didn't bother to create a formula to convert them). Some were shown in impossible values, etc. This car ran fine. Reader is junk.Reported the issues to iCarSoft "US Support". lol! All emails came in the middle of the night ET. So clearly from China. They kept asking for more detail, videos, pics, logs, until I gave them everything they asked for and more. Then they stopped responding. They were clearly stalling to see if I'd give up and not send them something.Stay away. Frustrating unsupported junk.

After changing out the steering spider coupling in a Hyundai, we started to get traction control and steering warning lights. Research indicated that the steering needed to be calibrated by the dealer with their computer. The local dealer wanted hundreds to do this job, so we checked on a local non-dealer repair shop and they said they would look at it for free. So we took it there and their "expert" said that the steering angle sensor was messed up and they needed to replace it in order to calibrate the steering, all for $2300! I knew this wasn't right so I did more research to find some kind of Scan Tool to calibrate the steering and came upon this. Fingers crossed and I purchased it.When I hooked it up to the car and went through the menus which were easy to navigate, I noticed that the Vin Code did not match the my model year of my car. So when I selected the car in the tool, I went with the VIN code and not the listed years. This worked great. The steering calibration process took seconds and all the fault lights went away and the steering works great again.So far this is my only experience with the tool, but it was worth it just for that.

I've owned for almost four years and it has been helpful for me and others in diagnosing DTCs. The database for various manufacturers us definitely upgradable.The problem is I don't think they keep it current once you are a certain amount of time out from your purchase. It's still good for the old cars you had or could do before but the updates seem to lack newer models released. With the inexpensive price, it has considerable limits in keeping current.I guess its case of you get what you pay for. The price was good so the updates aren't. You might be better served by getting a more expensive, better supported unit instead of this one.