Black & Decker TO3250XSB Toaster Oven, Silver and Black

This product works on a 110V AC source . Amazon is supplying it with a local step down transformer from 230V to 110V to make it suitable for Indian conditions . The transformer supplied is not working . I made a complaint to Black & Decker who sent a technician and he rectified the transformer on his second visit . Within the first use , the main MCB tripped indicating overload or short circuit in the transformer . Black & Decker refuses to service / replace the transformer saying it’s not their product . It’s just been a month since delivery and issue isn’t getting resolved . Will Amazon come forward to sort out the mess ?

We bought this item in Feb 2019. It worked fine for two months and then suddenly stopped heating. We called Black&Decker customer care at Bangalore and they sent a repairman at our home in Pune. He couldnt' even open the item to repair and concluded that it can't be fixed. We were told that this product is out of production now and can't get the spare parts anymore. Total waste of money ! Do not buy this .