why do i receive this product with cancer and reproductive harm warm label on the outside of box?

Thank you for your inquiry. The label on the product box would be in accordance with Proposition 65. Proposition 65 enables Californians to make informed decisions about their exposures to certain chemicals. The stainless steel in the interior of the vacuum carafe contains nickel. Nickel is an important alloying element in food-grade stainless steel. It provides high anti-corrosive properties to the stainless steel (surgical steel contains nickel). The sticker on the bottom of the outside of the unit contains DBP. Please note that the bottom of the carafe does not come in to direct contact with food or beverage. For further information, please go to www.P65Warnings.ca.gov Please note that the warning does not mean that our products will necessarily cause harm or that they violate any product-safety standards by the FDA. In fact, the California government has clarified that “the fact that a product bears a Proposition 65 warning does not mean by itself that the product is unsafe.” Please contact Zojirushi America Customer Service at 1-800-733-6270 for further assistance or email support@zojirushi.com

Is this leak-proof? As a traveler when I put carafes, they can fall aside or upside down while driving.

Thank you for your inquiry. We would recommend to ensure the carafe is transported upright to avoid leakage. Please ensure that all stoppers and gaskets are inserted properly for optimal performance. For travel, we would also recommend our vacuum mug or vacuum bottle products. Zojirushi America Customer Service can be reached at 1-800-733-6270 for further assistance or through email at support@zojirushi.com

I am wondering where the product is made? i amazon website said the product is sold and shipped by amazon japan.

Thank you for your inquiry. The Stainless Steel Vacuum Carafe SH-RA19 is manufactured in China. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. Please contact Zojirushi America Customer Service for further assistance by email at support@zojirushi.com

What is the outer material even it’s said stainless steel or brown?

Thank you for your inquiry. The exterior of the thermal carafe is stainless steel. Please contact Zojirushi America Customer Service by emailing support@zojirushi.com

Desertcart Logo

Deliver to Seychelles

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

☕ Elevate Your Beverage Game!

WIDE OPENING - 2-1/2” extra wide opening for easy filling and cleaning.
SCREW OFF LID - Convenient screw-off lid for hassle-free access.
EFFORTLESS POURING - One-touch lid mechanism for seamless serving, no spills!
UNBREAKABLE DESIGN - Crafted from durable stainless steel for a lifetime of use.
EXCEPTIONAL HEAT RETENTION - Keeps beverages hot or cold for hours, perfect for busy professionals.

The Zojirushi SH-RA19TA Stainless Steel Vacuum Carafe combines unbreakable stainless steel construction with superior heat retention, featuring a one-touch pour mechanism and an extra wide opening for easy use. Perfect for the modern professional on the go.

Reviews

A**I

Safe and eficient

This will keep water hot for long hours.

19.03.2025

B**7

Fantastic

Bought this for when we had company. I am impressed by how long it retains heat. Coffee added in the am was still acceptably warm at night. Love it.

28.03.2025

L**N

Very nice.

It’s expensive, but worth the money, good quality.

1.03.2025

M**.

Easy to use.

I purchased this item when the lid my previous carafe would no longer screw in properly.Easy to use. Fairly easy to clean.Recommended.

27.10.2021

D**I

Good quality

The Zojirushi thermos is outstanding in quality it keeps water hot for nearly 24 hours! I absolutely love it and highly recommend it for anyone needing long-lasting insulation.

10.11.2024

M**N

Zojirushi is the best!

If you need a coffee carafe/thermos, this is the one to get! I had previously purchased a Pykal coffee thermos because of its attractive sleek design and because it was less expensive. What a mistake. The Zojirushi is designed so much better! It is easier to fill with coffee, easier to pour, and keeps the coffee hot for so much longer! I donated the Pykal to Goodwill and will only buy Zojirushi products whenever possible from now on.

8.06.2024

C**K

Very happy

Stays hot all day, and the mouth is the same size as a wide-mouth Mason jar, so any accessory for those will fit.

30.03.2025

J**Y

It keeps hot water hot

After 9 hours, still hot enough for a cup of tea.

15.02.2025

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.