When The Pocket Watch Doesn't Working?

Read the manual and set the pocket watch work；

How to open the cover?

When you press the top, the cover will be open.

Does the time adjustable?

Yes, please pull out the crown top, and then rotate it to adjust time, after done, please press it down.

Does the clock change battery available?

Yes, please check the side of back cover, you can find there is having a gap, please use a tool to open it and then change a new battery if needed.

What are the after-sales services of the store?

We promise if pocket watch have any quality problem.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.